Crisis are as old as mankind. Many people have survived several, even two world wars. But what did we learn from it? One great book and thinker I like to introduce to the young ones and refresh the knowledge of the old ones: My Master of the Crisis is Edward Deming. He wrote the ...
Books
Quality – is a way of thinking
Lian is a quality manager in China and working on a big quality improvement initiative in Nanjing. Today she comes back from vacation in Europe and is shocked visiting the work place: “You cannot imagine. All what we had achieved and worked out before the summer break, was gone. They had fallen back to the ...
US Management und Europäische Unternehmer
US Management und US-Sprache für europäische Unternehmen? Ich erlebe fast in jedem BWL-Seminar, wo technische Führungskräfte lernen, was EBIT und Shareholder-Value ist, die Frage: "Wo ist der Sinn für uns?" Viele Europäer, vor allem Deutsche, können mit dem "System der Maximierung des finanziellen Eigeninteresses = Grundprinzip freier Marktwirtschaft" - so Ulrike Reisach - kaum etwas ...
Peter Block – new book about Community
If you do not know Peter Block, have a look at his blog and understand that he talks about deep feelings, that drives people (or not). Now he moves away from the CEOs and busy managers and looks to another field of being and life: Community. If you ever have been in a network ...
The Moment of Truth – Scandinavian Experience
Das Buch "The Moment of Truth" von Jan Carlzon, CEO der SAS in den 80ern, hat Unterhaltungsqualität und man legt es nicht mehr weg. Es ist nicht nur spannend geschrieben, sondern es ist auch irgendwie besonders aktuell. Auf den Punkt gebracht handelt das Buch in 135 Seiten von einer Krise, der kommenden Deregulierung, einer neuen ...